R&S Erection of Concord > Residential Garage Doors > Residential Garage Door Service

Residential Garage Door Service

We got our start installing, repairing and maintaining garage doors. R&S provides every level of residential garage door service, from designing a custom door that compliments your architecture and landscape, to providing routine service that ensures garage doors work safely, quietly and efficiently -day in and day out.

Our team of qualified service technicians are continuously trained, and they attend regular seminars to remain ahead of the industry’s standards. R&S committed to providing top-quality, reasonably priced residential garage service with a heavy emphasis on customer satisfaction.

We also provide emergency garage door service, 7-days a week, 24-hours a day. If you’re in a bind, give us a call directly at (925) 671-7606, anytime of the day or night, and one of our technicians will be there to help you out.

Can I repair my garage door by myself?

Yes, you can. There multiple DIY steps you can take to facilitate your garage door’s reliable operation on a daily basis. Not only will your garage door be happier, routine maintenance saves money because well-maintained, automatic garage doors are less likely to require expensive repairs or replacement parts.

That being said, be careful. Garage doors are heavy, cumbersome and dangerous. Never tackle a DIY garage door repair unless you are 100% confident you can do the job.

Further down the page, we’ve provided a string of videos demonstrating some of the safer, homeowner-friendly, DIY maintenance tasks. If you don’t feel entirely confident, consider that a sign it’s time to contact a licensed garage door repair technician.

Please Note: Many garage door warranties are voided without proof that maintenance and repairs were performed by a licensed professional. If this is the case for your garage door, it’s worth it to let professionals do the work so your parts and/or door replacement are covered should you need to file a warranty claim.

What does a typical garage door maintenance appointment include?

We refer to routine maintenance appointments as “service, lube and adjustment” appointment – and that pretty much sums it up. While there, the technician will:

  • Provide a complete inspection of the entire system
  • Open/close the door repeatedly  – using both manual and remote buttons – testing timing, listening for unusual sounds or watching for tension, hiccups or vibrations that shouldn’t be there
  • Tighten nuts and bolts
  • Lubricate all hinges, rollers, bearings and springs
  • Ensure safety devices are working properly
  • Check and adjust door balance if needed
  • Assess all seals and weather-resistant equipment, replacing as necessary
  • Look for any wear or fraying of cables
  • Lubricate the motor rail
  • Check and reset operator limits

If we feel your door is outdated, unsafe or that repair/replacement costs will become excessive in the near future, we’ll make recommendations about new, automatic door systems for your consideration.

Common Residential Garage Door Problems & Quick Solutions

Here are some of the most common issues we’re frequently called about, as well as DIY solutions.

The remotes aren’t working

The “lock” feature on your wall button was accidentally engaged. Press it and hold it down for three, full seconds and see if that does the trick. If not, you may need to re-program your remote.

My remote operates the neighbor’s garage, or vice versa

Whenever a new garage door is installed, there’s a chance a neighbor’s remotes share the same frequency. This can also happen whenever you replace a remote control or key fob. All you have to do is re-program the remotes, and that should do the trick. Then, walk outside, use them – and keep an eye out up and down the street to make sure you have a unique combination engaged.

The motor runs but the door doesn’t move

This means the door is disengaged from the operator. See if you can manually lift the door. If so, it’s disengaged. To re-engage it, simply use the red emergency release cord, suspended from the track and move the door up halfway. Then, hit the wall button and the door should reattach itself.

If it doesn’t re-engage, or that doesn’t seem to be the problem, refer to the owner’s manual. You may have a stripped gear or carriage, in which case a professional should be called.

If it doesn’t re-engage, or that doesn’t seem to be the problem, refer to the owner’s manual. You may have a stripped gear or carriage, in which case a professional should be called.

My garage door is making a hideous, screeching sound

Yes, it is awful – and it’s a sign the door track requires lubrication and – potentially – an adjustment the door hasn’t been serviced in a while. Use silicone spray to lubricate all of the door’s moving parts. If your door is older, the worn, steel ball bearing rollers might be the culprits, in which case replacing them with nylon-coated rollers is the solution.

The door starts, stops and reverses – while the light flashes and blinks

Oops! Sounds like someone or something knocked the laser safety sensors out of whack. Typically located at the base of each side of the track, these sensors have to be aligned to communicate. Here’s a video showing you how to re-align safety sensors when they’re out of whack.

There’s a gap under the garage door that didn’t used to be there

In some cases, this is simply a concrete issue – has it cracked, settles, bubbled up, or eroded? In other cases, you may need a limit adjustment or a new astragal. If the concrete isn’t the issue, contact us to schedule a service appointment. (925) 671-7606.

Please continue scanning below to watch more videos demonstrating DIY fixes. And, again, when in doubt, contact the residential garage door pros at R&S. We look forward to getting your garage door back on track.

 


The door starts to go down then reverses and goes back up and the lights start blinking.

Your safety sensors are out of alignment.

Here is a video for help.


How to program your new remote


How to disengage your door to use it manually


How to check the balance of your garage door


Lost a remote?  Here is how to clear the memory so your remotes will no longer work.

 

R&S Erection of Concord, CA

2424 Bates Ave. Concord , CA 94520
(925) 671-7606 Fax: (925) 671-7621
License # 667038

CALL US TODAY!

925-671-7606

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